Straight answers
Know what to expect.
Clear guidance before the appointment helps create a better experience and a more appropriate result.
How long does a detail take?
Timing depends on the selected service, vehicle size, condition, and the work required. DKP will provide a realistic expectation after learning about your vehicle.
Where are services performed?
DKP primarily operates as a home-based drop-off detailing service in Rio Rancho. A private residential address is provided only as appropriate for a confirmed appointment.
Do you offer mobile detailing?
Mobile availability depends on the service, location, weather, and safe working conditions. Contact DKP before booking if mobile service is important to you.
Is a deposit required?
Appointment details and any required deposit are confirmed through Square during booking.
What happens if the weather is bad?
Weather-sensitive work may need to be adjusted or rescheduled. DKP will communicate directly when conditions could affect the service or result.
Do you remove every stain or scratch?
No honest detailer can guarantee that every stain or scratch can be safely removed. Results depend on the material or paint, defect depth, condition, and the safest available process.
What should I remove from the vehicle beforehand?
Please remove personal items, valuables, car seats when practical, and anything you do not want moved. This helps DKP focus appointment time on the vehicle.
Do you need access to water or electricity?
For approved mobile work, access needs depend on the selected service and setup. DKP will confirm requirements before the appointment.
How is vehicle size classified?
Classification considers overall size and configuration—not just the model label. Larger cabins, third rows, beds, and complex shapes may affect scope.
Why are the prices listed as starting prices?
Vehicles vary widely in size, condition, materials, contamination, defects, and customer goals. Starting prices show the baseline while allowing an honest scope for each vehicle.
Can I book paint correction without an inspection?
You can begin the conversation, but an in-person evaluation is recommended before advanced correction so paint condition, safe expectations, and pricing can be confirmed.
Do you offer maintenance detailing?
Maintenance care may be available after an initial service. Ask DKP about a practical plan based on how the vehicle is used and stored.