Privacy
Privacy Policy
Last updated: July 21, 2026
DKP Enchanted LLC, doing business as DKP Enchanted Detailing (“DKP,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.
Information You Provide
When you submit an inquiry, contact us, or request information about a service, we may collect:
- Your name
- Phone number
- Email address
- Vehicle year, make, and model
- Vehicle condition and service concerns
- Requested service
- Preferred appointment timeframe
- Drop-off or mobile-service preference
- Photographs you choose to send after DKP replies
- Photography and video preference
- Any other information included in your message
Please do not submit payment-card information, government identification, insurance documents, or other sensitive personal information through the inquiry form.
Information Collected Automatically
Our website host, security tools, and analytics services may automatically collect limited technical information, including:
- Internet Protocol address
- Browser and device type
- Pages visited
- Approximate location based on Internet Protocol address
- Referring website
- Date and time of access
- Information used to detect spam, fraud, or website abuse
If analytics or cookies are enabled, they are used to understand website performance and improve the visitor experience.
How We Use Information
We may use collected information to:
- Respond to inquiries
- Recommend an appropriate detailing service
- Provide estimates or request additional information
- Schedule and manage appointments
- Communicate about an appointment or service
- Provide customer support
- Maintain appropriate business records
- Improve the website and customer experience
- Protect the website against spam, fraud, and misuse
- Meet legal or regulatory obligations
We do not sell personal information.
Inquiry Forms and Email
Website inquiries are delivered to info@dkpenchanted.com. Submitted information is used to review and respond to the customer’s request.
Submitting an inquiry does not create or confirm an appointment. Appointments are confirmed separately through Square or direct communication with DKP.
Vehicle Photographs and Videos
DKP Enchanted Detailing may photograph or record vehicles before, during, and after service for:
- Vehicle-condition documentation
- Quality control
- Portfolio content
- Educational content
- Website content
- Social-media posts
- Digital and printed advertising
- Before-and-after comparisons
Publicly used content may show the vehicle’s interior, exterior, paint condition, detailing process, and completed results.
DKP will make reasonable efforts to avoid publicly displaying:
- Customer names
- Faces or identifiable individuals
- Residential addresses
- Personal documents
- Private belongings
- Other unnecessary identifying information
Customers may decline public marketing use by notifying DKP before service begins. Declining public use will not affect the service received.
DKP may still photograph or record the vehicle privately when reasonably necessary to document its condition, the work performed, or a customer-service concern.
Customers may contact info@dkpenchanted.com to request that DKP stop using specific content in future marketing. DKP will make reasonable efforts to remove content from platforms under its direct control but cannot guarantee removal from previously printed, shared, archived, reposted, or third-party content.
Photographs customers send after DKP replies will be used to evaluate the vehicle and recommend services. Customer-submitted photographs will not be used publicly for advertising or social media without additional permission.
Use of vehicle photographs or videos does not represent a customer testimonial or personal endorsement unless the customer separately provides one.
Square Appointments
Appointment scheduling, deposits, and payment processing are handled through Square. When a visitor leaves this website and uses Square, the information submitted is governed by Square’s own privacy and security policies.
DKP’s website does not directly collect or store payment-card numbers.
Service Providers
We may share limited information with companies that help us:
- Host and operate the website
- Deliver inquiry submissions
- Manage email
- Prevent spam
- Provide analytics
- Schedule appointments
- Process deposits and payments
These providers receive information only as reasonably necessary to perform their services.
We may also disclose information when required by law, to protect legal rights, prevent fraud or harm, or as part of a business transfer.
Data Retention
We keep inquiry information, photographs customers choose to send, appointment communications, and service records only for as long as reasonably necessary to respond to the request, provide services, maintain appropriate business records, resolve disputes, and meet legal obligations.
Information that is no longer reasonably needed may be deleted or securely disposed of.
Information Security
We use reasonable administrative and technical safeguards designed to protect information in our possession. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.
Your Choices
Customers may contact us to:
- Correct inaccurate contact information
- Request deletion of inquiry photographs or information DKP is not legally required to retain
- Ask how submitted information has been used
- Change a photography or video preference
- Opt out of non-essential marketing communications
Appointment confirmations, service updates, and responses to active inquiries are considered service-related communications.
Children’s Privacy
This website is intended for adults seeking automotive detailing services. It is not directed to children under 13, and DKP does not knowingly collect personal information from children under 13.
Third-Party Websites
This website may link to Square, Google, Facebook, Instagram, and other third-party services. DKP does not control the privacy or security practices of those websites.
Changes to This Policy
We may update this Privacy Policy when our website, forms, service providers, or business practices change. The updated date will appear at the top of this page.
Contact Us
DKP Enchanted DetailingEmail: info@dkpenchanted.com
Phone: 505-225-6326
Service area: Rio Rancho, New Mexico and surrounding communities
